Deceptive Patterns
‹ All enforcement USA

FTC v. Amazon.com, Inc.

Jurisdiction
USA
Authority
United States District Court Western District of Washington
Date
21 Jun 2023
Case number
2:23-cv-0932
Outcome
Pending

Case summary

FTC enforcement action against Amazon relating to Amazon Prime subscription, including explicit mappings in the complaint to five types of "dark patterns"

Our analysis

Bing was configured as the default search engine in Edge.

Outcome

Pending - Last Update (September 20, 2023)

Parties

Federal Trade Commission and Amazon.com, Inc

View the decision

Related deceptive patterns

Forced action ›The user wants to do something, but they are required to do something else undesirable in return.Visual interference ›The user expects to see information presented in a clear and predictable way on the page, but it is hidden, obscured or disguised.Obstruction ›The user is faced with barriers or hurdles, making it hard for them to complete their task or access information.Sneaking ›The user is drawn into a transaction on false pretences, because pertinent information is hidden or delayed from being presented to them. Confirmshaming ›The user is emotionally manipulated into doing something that they would not otherwise have done.

Related rules

Federal Trade Commission Act - Section 5(a), 15 U.S.C. § 45(a) ›Prohibits deceptive acts or practices that misrepresent or omit material facts.ROSCA - Section 4, 15 U.S.C. § 8403 ›Requires companies to obtain consumer's consent before charging their credit or debit cards for goods or services offered through a "negative option feature."