In this series of in-depth articles, Investigative journalist Justin Elliott looks into the various manipulative and deceptive techniques that Intuit allegedly used in their Turbotax software.
Intuit
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Justin Elliott, Paul Kiel & Will Yong
October 17, 2019
This is @Intuit mailing mngmt. How many dark patterns can you spot? Intentional hiding of "unsubscribe". Double negatives. Check to NOT receive emails but sometimes you actually sign up. And Zuckering – lets you work hard to rid of all their crap.
Intuit
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zmetak
April 16, 2019
TurboTax pretends to delete your past information when you don’t upgrade to premium.
Intuit
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Gray et al.
April 9, 2017
Administrative Law Judge Issues Initial Decision in FTC’s Case Against Intuit Inc.
Intuit
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FTC
September 8, 2023