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Yoga Insurance obstructs users by making it hard to cancel their automatic renewal

“This is @InsuranceYoga . You see this after you request to cancel automatic renewal. You’re also required to enter a cancellation reason in a free text field. Viewing the discount takes you out of the cancellation journey - you have to start again if unhappy with the discount.”

Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.