‹ All examples Yahoo

Yahoo uses confusing design to users into staying subscribed to their mailing lists.

“Yahoo uses trick wording. The button labelled “No, cancel” actually means “cancel the cancellation” and causes the user to stay subscribed.”

Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.