Deceptive Patterns
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Washington Post: Confusing Checkbox When Unsubscribing.

Author
Gray et al.
Date
1 Aug 2017
Publisher
UXP2 Lab

“The Washington Post has a confusing checkbox when unsubscribing that makes it unclear whether or not the user is unsubscribing from a service.”

The Washington Post was catalogued by the UXP2 Lab over its unsubscribe process. According to the entry, the unsubscribe page presents a confusing checkbox that makes it unclear whether or not the user is actually unsubscribing from a service.

Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.