Deceptive Patterns
‹ All examples Venmo

Venmo’s payment protection feature allows the buyer to add a fee that the sender pays - without their consent

Author
witchoria
Date
10 Jan 2022

“Venmo has a feature where the person that you’ve requested payment from can opt into payment protection, which adds a 1.9% fee to the transaction that the requestor pays without any sort of consent or control if opted into. It’s a dark pattern that I can’t believe is legal.”

Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.