Deceptive Patterns
‹ All examples UserTesting

UserTesting: unclear pricing information.

Author
ycamjak
Date
5 Aug 2019
Publisher
Twitter

“@usertesting the sadly ironic sales experience for visitors on your site is disappointing. No prices + minimal info on the pricing page = informed decision? Then chatbot that asks an unanswerable question & forces me to give email address/name before asking more.”