Deceptive Patterns
‹ All examples Uber

Uber: Information Not Deleted From Cloud.

Author
Gray et al.
Date
29 Jan 2017
Publisher
UXP2 Lab

“When the user tries to delete the app, Uber warns that while the app will delete all data on the phone, it will keep data in the cloud. This is vague, but concerning if the user values their online privacy.”

Uber was catalogued by the UXP2 Lab over how it handles data when a user removes the app. According to the entry, when the user tries to delete the app, Uber warns that while it will delete all data on the phone, it will keep data in the cloud. The entry describes this as vague but concerning for users who value their online privacy.

Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.