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Ryanair: subscriber opt-out.

“Ryanair’s text for subscribing to their mailing list says ‘If you don’t wish to receive these offers, please opt-out’ but the tick box is checked by default. This is confusing for the user - do they need to leave the box checked, or uncheck, to opt out?”

Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.