““Whenever anyone asks me to sign a copy of the book ‘Nudge’ I sign it ‘nudge for good’ which is a plea, not an expectation, because it is possible for actors in both the public and private sector to nudge for evil,” Thaler told MarketWatch.”
The father of nudge theory says Wells Fargo is using “sludge” theory to avoid refunding customers’ money.
Behavioral economist Richard Thaler, who won the 2017 Nobel Prize in economics, called Wells Fargo “slimy” in a tweet Thursday, and nominated the scandal-plagued bank for an ignominious title. “Oh, this is slimy indeed. Thick #sludge. We need a #sludge hall of shame. Please send nominees,” he wrote.
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Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.