Deceptive Patterns
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RAC.co.uk: Can’t cancel subscription without calling

Author
Ben Sauer
Date
5 Aug 2025
Type
Hard to cancel

“Classic roach motel move: can’t cancel the service without calling them. So much self-serve is possible online, but not that.”

Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.