Deceptive Patterns
‹ All examples Pitcher & Piano

Pitcher & Piano: Resubscribe Button.

Author
Gray et al.
Date
1 Jul 2017
Publisher
UXP2 Lab

“What seems to be the obvious “continue” button is in fact a re-subscribe button. Users may accidentally click this button and resubscribe to what they intended to unsubscribe from.”

Pitcher & Piano was catalogued by the UXP2 Lab over a button in its unsubscribe flow. According to the entry, what appears to be the obvious “continue” button is in fact a re-subscribe button, so users may accidentally click it and resubscribe to the very thing they intended to unsubscribe from.

Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.