Now TV: subscription cancellation.

“Now TV takes subscribers wishing to cancel through multiple screens asking them if they’re sure they wish to cancel before letting them select ‘I still want to cancel’.”

Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.