NordVPN.com was reported to the Deceptive Design Tip Line over its checkout process. According to the report, the app automatically places its recommended service into the shopping cart without the buyer’s consent, thereby adding an unknown cost.
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NordVPN.com: Automatically added service to shopping cart
“The app automatically puts their recommended service into the shopping cart without the buyer’s consent, thereby adding an unknown cost. The dark pattern was captured directly from NordVPN.com’s shopping checkout page on May 5, 2021.”
Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.