The NFL’s online store was reported to the Deceptive Design Tip Line over the way it handles shipping options. According to the report, when purchasing merchandise from the website the customer is defaulted to the expedited shipping fee, which triples the shipping cost, and the customer has to actively decline it rather than choose it. The report adds that a customer who does not notice this ends up paying considerably more in shipping fees than they otherwise would.
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NFL: Defaulted to expedited shipping fee
“When you purchase merchandise from their website, they default you to the expedited shipping fee, tripling the shipping cost, and you have to decline it rather than choose it. If you don’t catch it, you just paid a lot more in shipping fees than you should have to get your items.”