Deceptive Patterns
‹ All examples MyFax

MyFax: Cancel subscription.

Author
jamesphig
Date
27 Feb 2019
Type
Hard to cancel
Publisher
Twitter

“When in doubt, make a tool that doesn’t work (didn’t send any of my faxes) and have it be as difficult as possible to cancel a free trial @darkpatterns #darkpatterns There isn’t even a numbered option to cancel on the phone system, 15 minutes on hold… awesome.”

Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.