‹ All examples Epson America

My wife’s very expensive EpsonAmerica printer just gave a message saying it had reached the end of its service life and proceeded to brick itself. Apparently she can pay to service it or buy a new one even though it was working fine. Outrageous!

“Professor Jonathan Zittrain replies: “A printer self-bricking after awhile is a great example of ‘you think you bought a product, but you really rented a service.’""

Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.