Michaels was reported to the Deceptive Design Tip Line over an unclear cookie toggle. According to the report, the company states that the shopper has a right to opt out of cookies, but the toggle is on by default and it is not clear whether this means the person has opted in or opted out of the cookies that collect information.
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Michaels: Unclear cookie toggle
“This company mentions the shopper has a right to opt out of cookies. The toggle ON by default is not clear whether the person has decided to opt in or opt out of these cookies that collect information. This screenshot was shared publicly on Twitter by @arensb in March 2021.”
Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.