Lord Icon was reported to the Deceptive Design Tip Line over the inability to unsubscribe from its service. According to the report, the unsubscribe link on the website leads to a 404 “page not found” error, and there are no other ways to unsubscribe. The report adds that the website’s contact form produced no confirmation of correspondence and that the reporter never received any response.
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Lord Icon: Unsubscribe link broken, no response from contact form
“When trying to unsubscribe to this service via the website, the link shows a 404 page not found. There are no other ways to unsubscribe. When using the website contact form, I have received no confirmation of correspondence, and have never received any response.”