Deceptive Patterns
‹ All examples JPMorgan Chase

JPMorgan Chase Seeks to Prohibit Card Customers From Suing

Author
walid
Date
1 Sept 2023
Type
Sneaking, Visual interference

“Forced arbitration clauses are a fancy way for companies to force customers to waive their right to go to court when they’re cheated. And @JPMorgan @Chase just snuck them back into the fine print of their credit cards.”

Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.