Deceptive Patterns
‹ All examples JetBlue

JetBlue: seat selection implies necessary upgrade.

Author
drbarnard
Date
25 May 2019
Publisher
Twitter

“This is a BS dark pattern from @JetBlue. They give the the cheap price of the flight, you enter all your info, then when it comes time to pick a seat, they make it seem like you need to upgrade to make sure you have a seat.”

Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.