Insurance Platform’s Cancellation Obstacles

“This is @InsuranceYoga. You see this after you request to cancel automatic renewal. You’re also required to enter a cancellation reason in a free text field. Viewing the discount takes you out of the cancellation journey - you have to start again if unhappy wi…”

Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.