Deceptive Patterns
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Indianapolis Star: Difficult to cancel subscription

Author
Dark Patterns Tip Line
Date
22 May 2022

“This company allows you to subscribe online, but to cancel you must call during business hours.”

The Indianapolis Star was reported to the Deceptive Design Tip Line over its subscription cancellation process. According to the report, customers can subscribe online but, to cancel, must instead telephone the company during business hours.