Harvard Business Review was reported to the Deceptive Design Tip Line over how its subscriptions are renewed and cancelled. According to the report, HBR subscriptions auto-renew and the site provides no way to cancel the renewal online; instead, the customer has to telephone customer service.
‹ All examples Harvard Business Review
Harvard Business Review: Subscriptions auto-renew with no online cancellation
“HBR subscriptions auto-renew and the site does not have a way to cancel the renewal; you have to call customer service.”