FloRugby was reported to the Deceptive Design Tip Line over its subscription sign-up. According to the report, the user had to provide their email address before they could find out the cost of subscribing to the streaming channel. After the reporter ended the session because the cost turned out to be too high, they immediately began receiving emails from the company that they had not agreed to receive.
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FloRugby: Required email before showing subscription cost, then sent unsolicited emails
“I had to provide my email BEFORE I could find out what the cost of a subscription to this streaming channel was, After ending the session (because the cost turned out to be too high), I immediately started getting emails from them that I had not agreed to receive.”
Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.