Doordash was reported to the Deceptive Design Tip Line over the way a cancellation flow is presented. According to the report, the confirm option is typically highlighted in black and the deny option in a subtler grey, so that the eye is naturally drawn to the contrast. When a user attempts to cancel, this is said to be inverted so that the default option is to stay subscribed, and the reporter states the user must press the muted grey button three times to actually cancel the subscription.
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Doordash: Auto-checked resubscription on payment
“Uber typically has its confirm option highlighted in black, and the deny option in a subtler gray color, as the user’s eye is naturally drawn to the contrast. When attempting to cancel Uber One, they invert it so that the default option is to stay subscribed. The user needs to press the muted gray button THREE times to actually cancel the subscription.”