Brella Shield was reported to the Deceptive Design Tip Line over the difficulty of telling how many shields were being purchased. According to the report, the company offers one windshield cover for $19.99 and a second for $9.99, but at checkout the customer is asked a series of confusing questions about their order. A double offer is checked by default, while a single offer must be switched to in order to buy an individual shield, and the reporter states the two can be difficult to tell apart unless read closely.
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Brella Shield: Difficult to determine the amount of Brella shields purchased
“It is difficult to determine the amount of Brella shields you are purchasing. They offer $19.99 for one windshield Brella cover and one more for $9.99. Then when you click check out, they ask you a series of confusing questions about your order, like confirm you want one extra Bella shield.They have a double offer, which is by default checked off, and a single offer, which you have to switch to from the double offer to purchase an individual shield, which can be difficult to differentiate if you are not reading closely enough.”