Deceptive Patterns
‹ All examples Boston Globe

Boston Globe subscriptions cannot be cancelled in the first 24 hours of creating them.

Author
Gergely Orosz
Date
28 Jul 2022
Type
Hard to cancel

“Signed up for the @BostonGlobe to read an article. Article was ‘meh’, so wanted to cancel my sub. Cannot do it online, have to call. The agent tells me: ‘You can’t cancel the first 24 hours because you’ll only show up in the system after…’”