Blue Apron was reported to the Deceptive Design Tip Line over how its subscription can be paused or cancelled. According to the report, attempts to pause the service are only ever treated as temporary, and the user is forced to email the company’s team in order to cancel a membership, with no clear way to cancel through the account settings on the website.
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Blue Apron: Difficult to cancel subscription via account services and temporary pause options
“Blue Apron intentionally makes any attempts to pause their subscription service apparently temporary, while also forcing the user to email their team in order to cancel a membership, not offering any clear way to cancel their membership via account services in their webpage.”