Deceptive Patterns
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Author Nassim Nicholas Taleb is caught out by Dark Patterns in the Tesla app and is denied a refund.

Author
nntaleb
Date
15 Jan 2020
Publisher
N/A

“Elon @elonmusk, your Customer Support at Tesla is even worse than I claimed last time. It is an insult to your customers.”

Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.