AT&T was reported to the Deceptive Design Tip Line over the difficulty of cancelling its services. According to the report, the reporter found it incredibly difficult to cancel services.
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AT&T: Incredibly difficult to cancel services
“Incredibly difficult to cancel services.”
Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.