Arizona Attorney General Kris Mayes filed two new lawsuits against Amazon on Wednesday, bringing similar complaints to those the company is already facing from the Federal Trade Commission. Both of the lawsuits are brought under Arizona’s own state statutes in the Superior Court of Arizona. One of the lawsuits accuses Amazon of engaging in deceptive business practices that violate the state’s Consumer Fraud Act by allegedly using design tricks known as dark patterns to keep users from canceling their Amazon Prime subscriptions. This is similar to a lawsuit the FTC filed against the company in June.
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Arizona accuses Amazon of being a monopoly and deceiving consumers with ‘dark patterns’
“Arizona Attorney General accuses Amazon of using dark patterns to keep users from canceling their Amazon Prime subscriptions. This is similar to a lawsuit the FTC filed against the company in June.”
Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.