This paper examines the effect of the dark pattern strategy “loss-gain framing” on users’ data disclosure behaviour in mobile settings. Understanding whether framing influences users’ willingness to disclose personal information is important to (i) determine if and how this technique can subvert consent and other privacy decisions, (ii) prevent abuse with appropriate policies and sanctions, and (iii) provide clear evidence-based guidelines for app privacy engineering. We conducted an online user study (N=848), in which we varied the framing of app permission requests (i.e., positive, negative, or neutral framing) and examined its impact on participants’ willingness to accept the permission, their evaluation of the trustworthiness of the request and their perception of being informed by it.
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Analysing the Influence of Loss-Gain Framing on Data Disclosure Behaviour: A Study on the Use Case of App Permission Requests
The effect of the dark pattern strategy “loss-gain framing” on users’ data disclosure behaviour in mobile settings is examined and its impact on participants’ willingness to accept the permission, their evaluation of the trustworthiness of the request and their perception of being informed by it is examined.