An analysis of the Typeform “hard to cancel” subscription cancellation journey.

“Typeform makes it difficult for users to cancel their subscriptions. This analysis by growth.design unpacks the issues and provides recommendations.”

Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.