Amazon was reported to the Deceptive Design Tip Line over the way it enrols customers in automatic repurchasing. According to the report, when buying a product the customer finds the auto-repurchase checkbox already ticked, when in the reporter’s view it ought to default to unchecked.
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Amazon: Automatically signs up for auto repurchase
“When I purchase a product, Amazon automatically signs me up for auto repurchase.The checkbox of auto repurchase is checked.It should default to unchecked.”
Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.