Airbnb was reported to the Deceptive Design Tip Line over how it displays prices. According to the report, the initial prices shown on the map are markedly inflated by added fees once the user is ready to book the lodging. The reporter argued that the map listings should show the total price including fees.
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Airbnb: Inflated prices by added fees
“Initial prices shown on the map are markedly inflated by added fees when one is ready to book the lodging. They should show the total price including fees on their map listings.”
Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.