Deceptive Patterns
‹ All examples Air Canada

Air Canada forces its customers to receive promotional emails

Author
fharper
Date
28 Sept 2023

“It’s a dark pattern to force your users, actually, your customers to agree with receiving promotional emails when they buy from you. There’s no way to disagree with it except by not buying plane tickets from @AirCanada . I wonder if it’s legal in Canada…”