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Air Canada forces its customers to receive promotional emails

“It’s a dark pattern to force your users, actually, your customers to agree with receiving promotional emails when they buy from you. There’s no way to disagree with it except by not buying plane tickets from @AirCanada . I wonder if it’s legal in Canada…”

Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.