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Adobe makes it hard for users to cancel its subscription

“Every year, Adobe sends me an email notifying me that they will increase the price of Creative Cloud from €29,99 to €52,06 per month (+44%!). And every year, I take the same steps to keep my old price: I pretend that I want to cancel my plan, stating it’s “too expensive,” and in the end, they offer a “special deal” for €29,99 for another full year.”

Disclaimer: examples in the Hall of Shame are generally drawn from public submissions and cited sources; they have not been independently verified and may contain inaccuracies. They are presented as illustrations of design patterns, not findings of fact, unlawful conduct, or intent.