Deceptive Patterns
‹ All examples Admiral

Admiral: renewal and cancellation of insurance.

Author
thelonelyrobot
Date
24 Jul 2019
Publisher
Twitter

“Really poor @darkpatterns from @AdmiralUK. Sign up for car insurance online, manage account online, get email notification of auto-renewal (which I didn’t explicitly sign up for) for a 38% increase in cost. No option to cancel auto-renewal online. Shameful and exploitative.”