ABCMouse was reported to the Deceptive Design Tip Line over undisclosed membership renewal charges. According to the report, the online children’s education company failed to disclose important information to consumers, which the FTC said led many consumers to be renewed and charged for memberships without their consent. The report notes that the ABCMouse investigation was led by the U.S. Federal Trade Commission.
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ABCMouse: Failed to disclose membership renewal charges
“An online children’s education company failed to disclose important information to consumers, “leading many consumers to be renewed and charged for memberships without their consent,” according to the FTC . The ABCMouse investigation was led by the U.S. Federal Trade Commission in September 2020.”